Job Description

Responsibilities:

Position responsibilities:  

• Participate in requirements gathering, design workshops to understand applications’ functionality and support requirement and works with business and technology leaders to further define the support and project functions needed within the organization

• Manage operational requests and reporting including analysis, issue troubleshooting, and resolution to build custom reports including dashboards and workflows

• Create and update data dictionary, data modeling and flow diagrams for documentation of business processes for integrated supply chain planning systems and new releases of applications to determine Salesforce functionality requirements and provide detailed information on how changes will apply to all affected departments

• Work with internal change management team to develop training materials and provide training and support to Salesforce end users as well as work within a large agile team to gather and document user stories and acceptance criteria

• Manage Salesforce security including roles, profiles, sharing rules, workflows and groups while supporting the evaluation of AppExchange and partner solutions

• Continuous improvement and innovation on the Salesforce Consumer Goods platform with hands-on Salesforce configuration in Lightning environment

• Other duties as assigned  

Qualifications:

Required Education and Experience:   

• Bachelor’s Degree or a combination of technical certification and 3 plus years as a Salesforce Business Analyst or High School Diploma and 6 plus years of specific experience 

• Salesforce Certifications: Certified Administrator (ADM201) 

Preferred Education and Experience:   

• Bachelor’s Degree

• 1-2 years’ experience in an analytical role

• Salesforce Advanced Administrator (ADM211) certification

• Sales Cloud, Service Cloud and Developer certifications  

Benefits: At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings. Equal Opportunity Employee & Physical Demands: Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening: Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency: Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Job Tags

Full time, Remote work,

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